社交电商把交易放进同一个环境，对话应用则进一步把购物变成连续沟通。海外用户不再只浏览静态页面，而会询问“适不适合我”。这种互动能够减少售后不确定性，也让品牌从一次曝光进入更长的决策流程。 好的智能导购首先应该提问，而不是急着发送购买链
How Chat Systems Became Digital Infrastructure in Computing History: Where Digital Conversation Goes Next
The history of digital conversation begins far earlier than AI assistants. In the period of mainframe dominance, computers were massive, scarce, and difficult to operate. Work was usually handled through queued jobs. People prepared stacks of instructions, submitted programs and data, and waited